All artwork and photography on this website is copyright Karen Burton, all rights reserved. The artist reserves all reproduction rights. Please do not reproduce without the written permission of the artist.
Secure Online Ordering
Karen Burton Art + Design uses advanced encryption technology and a secure server (SSL) to transmit your online order and ensure that your credit card information is safe. Payments are processed by PayPal.
- Please note that every computer monitor displays colors differently – monitor color, contrast and brightness settings of individual computers or devices vary. The true color of the artwork you receive may vary from the color seen on your monitor.
Shipping & Handling
- All orders are packaged and shipped within 3-5 business days once payment has been confirmed via PayPal. Whenever possible, items will ship out sooner than the estimated times.
- Most orders are shipped via USPS, First Class mail, which arrives in about 1-3 business days domestic and 7-14 business days international. For rush delivery or other delivery methods, contact Karen Burton Art + Design by phone at 1-540-882-3368 or email at hello[at]karenburton.com. The difference between ground and premium rates will be added to the order or charged separately.
- International customers are responsible for any customs charges incurred with items.
- If an order arrives damaged, please call Karen Burton Art + Design immediately at 1-540-882-3368 to initiate a claim. Hold onto the package and all packing materials until you receive return instructions.
- Karen Burton Art + Design will not be liable for failure of the purchaser to follow the damage claim process.
- Returns will be accepted within 7 days of receipt if item(s) are returned in their original condition.
- To initiate a return, call Karen Burton Art + Design at 1-540-882-3368 or email hello[at]karenburton.com within 3 days of receipt of the work.
- Returns not accepted for custom orders.
- Return shipping and insurance coverage costs are the responsibility of the purchaser unless the return is the result of our error.
- Original shipping costs will not be refunded unless the return is the result of our error.
- Items must be returned in the original packaging and insured for the full value of the work.